Here to Help You Feel Your Best

FAQs

• Who have you treated?

  Whether you're an athlete or everyday individual, I offer massage therapy services designed to help you feel your best, with a focus to the unique needs of men, women, and adolescents.

• What sort of payments do you accept?

  Etransfer, Interac, Cash

• Where can I park? Is your place accessible?

  • On Street
  • There are 3 steps

• Do you do full body treatments? Is massage painful? What level of pressure do you use, including deep tissue? Do you treat over the clothes or do I have to remove my clothes?

  • As people come in different heights and sizes I don’t feel I can be as effective in an hour session. I prioritize with the clients to address the most important issues first followed by secondary issues in subsequent treatments
  • People’s tolerance levels are different. You should never be in pain. There can be moments of discomfort that can require deeper breathing, maybe a few break. Again it needs to be within a level of tolerance for the person.
  • Pressure is subjective. I do what I can be it light/ moderate/ deep while keeping myself safe in order to address the needs of the client.
  • Communication is key for me. I will check in throughout a treatment, which provides you, the patient to let me know if modification needs to occur.
  • It is all about a person’s comfort. I have treated people clothed, athletic attire like sports bra and shorts, men with athletic shorts, and lastly I do work on the skin but ask that underwear remains on and I will drape you accordingly to keep you covered other than the area I am working on.

• Do you have a cancellation/no-show policy? What happens if I am late for a treatment, cancel less than 24 hours in advance, or no-show?

  • Yes I do. 24 hour’s notice is required to cancel, otherwise the short notice/ no show fee applies. This fee is required to be cleared before a client can rebook.
  • No, as I have others booked after you I have to follow my schedule. The late-cancel / no-show fee will need to be paid before rebooking/ next treatment.
    EXAMPLE: If you arrive 15 minutes late,  you will have 40-45 minutes that remain. I will do my best to treat what I can in that remaining time. The full time is billed for even if you are late. Please, arrive safely.

• Are masks required? Can I receive treatment if I am sick?

  • If you have been around anyone sick or aren’t feeling 100%, YES you need to wear a mask.
  • No. I understand you don’t want to cancel and you need your treatment. Please reschedule your appointment if you are not well. 24-hour Short notice cancellation fee/ policy applies.

• Are your treatments covered by health care plans? Do I need a referral?

  • Yes, as I am a Registered Massage Therapist (RMT).
  • NO, however some health care plans require it.

• How much weight can your table handle?

  • 400lbs

• What do I need to know before my massage?

  • Complete health history and any other forms emailed to you and resubmit.
  • Bring a pair of athletic shorts and a tank top/ sports bra as they may be required for movement related techniques
  • **Kindly reframe from smoking 2 hours before an appointment, wearing strong perfume/ cologne, and shower before to wash any dirt, chemicals, salts, and minerals off that could clog pores, minimize transference to myself, stain the linens I use, when mixed with massage lotion.
    - Out of respect for myself and clients sensitive to strong odors I appreciate your cooperation.