PRIVATE POLICY
Clinic PRIVACY POLICY
Section 1
THE RESTORATIVE RMT COMMITMENT
We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the goods and services provided through The Restorative RMT. All policies are in accordance with the Massage Therapy Act, 1991, CMTO Standards of Practice, Personal Information Protection and Electronic Documents Act, 2000, and the Personal Health Information Protection Act, 2004.
Section 2
WHAT EXACTLY IS PERSONAL INFORMATION?
Personal information is defined as information about individuals and including:
- An individual's personal characteristics (e.g., gender, age, home address or telephone number, family status)
- Health (e.g., health history, health conditions, health services received by them)
- Activities and views (e.g., opinions expressed by an individual, an opinion or evaluation of an individual)
Section 3
WHAT DO WE DO WITH YOUR INFORMATION?
We maintain your privacy and confidentiality by using your information in these ways:
- To develop a personlized treatment program for you
- Get payment for your treatment (from OHIP, WSIB, private insurer or other if required)
- Internal administration, planning, development
- In compliance with legal and regulatory requirements
- If required by law
ACCESS TO YOUR INFORMATION
- Upon request, you have the right to confirm whether or not therestorativermt.com maintains or controls any Personal Information relating to you and whether such Personal Information has been used or disclosed by therestorativermt.com.
- Further, if therestorativermt.com. does maintain or control any Personal Information relating to you, you have the right, upon request, to access such Personal Information and to request correction of any erroneous or out-of-date Personal Information about you. In some limited circumstances as prescribed by law, we may not be able to grant you access to your information.
Section 4
THIRD PARTY ACCESS
The College of Massage Therapists of Ontario may inspect records as a part of their regulatory activities in the public interest as mandated by law. Various government agencies (eg. Canada Customs and Revenue Agency, Information and Privacy Commissioner, Human Rights Commission, etc.) also have the authority to review documentation as a regulatory body. Your written consent will be required before submitting personal health information to non-regulatory bodies (eg. Insurance, Legal Council, etc.).
WEBSITE PRIVACY
Section 1
WHAT DO WE DO WITH YOUR INFORMATION?
When you browse our website, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Section 2
CONSENT
How do you get my consent?
When you provide us with personal information to complete an online form, we imply that you consent to our collecting it and using it for the specific required form only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, and you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at this address email address: jvlrmt@gmail.com
Section 3
DISCLOSURE
We may disclose your personal information only if we are required by law to do so, and only if the request is an exception.
Section 4
THIRD-PARTY SERVICES/ LINKS
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.It recommended that you view the privacy policy posted on each site and that you confirm that the site's policies are acceptable to you.
Section 5
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
From time to time, a "cookie" may be placed on your computer. Our third party service providers and ad providers may use cookies as well. A cookie is a file written to your computer's hard drive that can be used to track your Internet activity. Also, if you submit Personal Information to the Website (such as your name, interests or preferences), we may use cookies to keep track of such information so that you will not need to reenter this information during subsequent visits. We may use cookies to customize delivery of our Website content and advertisements and for other internal site administration purposes. In addition, our ad servers, or those of our third party service providers, may use information about your visits to the Websites and other websites to customise delivery of advertisements to the Websites and other websites.
You may elect not to have such information used by our ad servers for such purposes by making an email request to that effect email us at jvlrmt@gmail.com. You may also set your Internet browser preferences to notify you when you receive a cookie or decline acceptance of cookies. However, if you decline acceptance of cookies you may experience less than optimal performance of the Websites.
Section 6
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your province of residence, or that you are the age of majority in your province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Section 7
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Section 8
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at this email address: jvlrmt@gmail.com
Last Updated July 1, 2023